IPPS Wallet Terms & Conditions (Terms)

Last updated: 1 November 2024

The Terms are an important document, which you must consider carefully when choosing whether to use the Services. The Company has the right to close, suspend, or limit a User's access to his/her registered account if the user is in violation of this Terms document.

This Terms is not a solicitation of the Services and the Company is not targeting any country or market through the Terms. The User shall not use the Services if he/she does not agree to any of the terms and conditions contained in the Terms. By accessing/using or continuing to access/use the Services, the User accepts and agrees to be bound by the Terms as well as any subsequent revisions and amendments hereto.

Initial Registration

  1. Registration and successful completion of KYC process is mandatory to start using this service. The user acknowledges that the relevant KYC information required for registration will be used and stored by IPPS Wallet for further processing.
  2. After the registration is completed, the user must set a secure 6 digit personal password and wait for confirmation from the system to start using the service.

IPPS Wallet Services

For Tier 1 (Basic KYC) users, the total transaction amount of IPPS Wallet Services listed below cannot exceed THB 50,000 per month. To use full services, users need to update to Tier 2 (Full KYC).

1. Top Up Wallet

Users of IPPS Wallet can top-up their wallet at:

  • IPPS top-up locations if top-up with cash
  • Bank Transfers as instructed once wallet is setup

2. Transfers

Users can choose to transfer money from wallet to wallet, transfer from wallet to a joint bank account, from wallet to non-wallet. The system will check the balance in the wallet if there is enough money, the system will immediately transfer the money with the fee deduction (if any). The transaction details and evidence will be recorded in the transaction history.

3. Payment

Users can use the IPPS Wallet to pay for goods or services with the company's partner stores by checking the merchant's stores on the IPPS wallet that the company periodically updates.

4. Withdrawal from IPPS Wallet

Users can withdraw money through bank transfers and withdrawals at respective banks.

Responsibilities

  1. The IPPS wallet provider is not liable for any transaction arising out of the customer's use of the IPPS Wallet.
  2. The users must keep their user account or phone number used for registration and password confidential. The Company will not be liable for any damages incurred for transactions made from shared/leaked phone numbers and passwords.
  3. Any transaction made by the user in accordance with the user registration process after entering the phone number and password set, including the transfer of money, payment of services, as well as any other changes under the service system, is considered to be a service order by the user. The User acknowledges that the Company is not responsible for any damages resulting from such access.
  4. In the event of an error caused by the user's own transactions for any reason, the user has no rights to claim the company for any damages caused by the transaction in any form.
  5. In case the mobile phone is stolen / lost, the customer can contact the company to notify the suspension of the customer's wallet account at Call Center: 02 096 9145.

Service Users (Customer)

  1. The user must register and accept the terms, conditions and conditions of the company from time to time without the need to notify in advance.
  2. The user agrees to pay all fees and charges related to the use of the services through the IPPS wallet at the rate set by the company and notify the user. The Company reserves the right to change the rates, fees and charges as it deems appropriate at any time without prior notice to the customer.
  3. The user agrees and accepts that he/she is not entitled to any interest or compensation from the Company in the amount remaining in his/her IPPS wallet.

To user gives consent to IPPS and affiliated companies (Companies) to collect and/or use shared personal data and/or any data related to my product and service usage for the purposes of analyzing and predicting my interests and behaviors as well as researching, developing and improving products and planning marketing strategies for each Company to offer products and services, privileges, promotions and other offers of the Companies.

I acknowledge that this consent is given under the Personal Data Protection Act B.E. 2562 (2019) (the "PDPA") so that I can continue to receive the benefits, sales promotion campaigns and other offers from the Companies. If I no longer want the Companies to collect and use such personal data after the PDPA is fully effective, I may withdraw my consent through the channels to be further publicized by the Companies.

Jurisdiction

Terms shall be governed by the laws of Thailand.